At Glasswall, we are doing things a bit differently. Good different. And we’re not just talking about it; we’re walking the walk. The amount of learning, growth, progression, and positivity that we are experiencing right now makes me excited and privileged to be here and be part of our evolution.
We are on the hunt to add exceptional talent to our team. The next generation of talent who will be as excited as we are by modern thinking, ways of working and engineering practises. Visit our Engineering Blog to read up on some of the things we’re doing. There’s a lot of cool things happening here coupled with incredible opportunities for learning, contribution, ownership, evolution and delivering world class products that genuinely make handling digital documents safer for all.
A big part of our culture is openness, transparency, and diversity. We are driving to publish more of our work to the wider community. Have closer engagement and collaboration with our customers and partners. We aim to find diverse and talented individuals, from all walks of life and previous industry experience. Bringing different perceptions to the work we do; we believe we do it better.
The successful candidate will join our growing DevOps team, interacting closely with the product engineering teams and the customer support team. Key focuses are the build and release management of our software, supporting the high availability of our cloud-hosted platforms, and enabling customers to host our products within their environments. Given the nature of this role, candidates with strong software development and automation skills are required. Along with talents for cloud infrastructure, communication, and collaboration.
Role & Responsibilities
A mix of engineering and operations:
- Initial incident investigation and supporting customer success
- Be a key participant for managing, building, and releasing software
- Monitor and participate in content going live, emergency and incident response
- Maintain the organisation’s Cloud accounts (on both AWS, Azure)
- Stay current on advancements in DevOps toolchains and influence adoption across enterprise
- Develop robust scripts to automate DevOps functions, source code checking with continuous integration, automated test tool configuration, application topology configuration, automated deployment and proactive environment monitoring & management.
- Be part of a team of collaborators focusing on internal and external client satisfaction, efficiency and flawless execution in the OLA’s and SLA’s we have with other internal teams
- Involved in strategic planning as an SME representing operations
- Mentoring of team members and drive DevOps best practices across the wider engineering teams
Key skills required
- Azure DevOps or similar
- CI/CD, Automation, GitOps
- Experience with at least one PCP, i.e. Azure, AWS or GCP
- C#, Golang, Python (or other language) and a good understanding of engineering
- Broad knowledge of Linux and Windows Operating Systems and associated scripting (i.e. Bash and Powershell)
- IaC - Terraform, CloudFormation
- Observability basics - i.e. monitoring, traces, logging, metrics, events
- Threat Modelling Tools and Framework (MITRE ATT&CK or similar)
- Agile Methodologies
- Highly effective stakeholder communication and collaboration
- Enthusiasm to learn and grow in the exciting field of DevOps
- Solid understanding of observability - i.e. monitoring, traces, logging, metrics, events
As a senior team member, you are expected to be the SME in one of the following areas:
- Infrastructure - e.g. VMs, Container platforms, IaaS/PaaS cloud services
- Networking - e.g. Cloud networking (VNets, NSGs), Proxies, Firewalls, ICAP
- CI/CD - e.g. YAML pipelines, build and release infrastructure mgmt
- Operations - e.g. Monitoring - MELT (Metrics, Events, Logs, Traces), ITIL/ITSM
Salary and benefits
- Glasswall offers a competitive salary and incentives package
- Benefits include private health care and pension contribution
- We offer flexible and remote working options, with hybrid working from our office in the Greater London area
Application process
Interested candidates, please visit http://careers.glasswallsolutions.com/ to apply.
Reference materials
Glasswall website: https://www.glasswall.com/
Glasswall blogs:
- Company Blog: https://www.glasswallsolutions.com/blog/
- Engineering Blog: https://medium.com/glasswall-engineering